AppSuite:OX System Requirements
OX App Suite Requirements - Open-Xchange supported components overview
The following table provides an overview about the supported components of OX App Suite and further products. This overview makes no claim to be complete.
Open-Xchange Server 6 overview tables about the supported components are available at OX 6 Requirements - Open-Xchange supported components overview
Information about Maintenance expiries of components, versions and browser support, can be found in the Maintenance Expires Table
Hardware Requirements
General Assumptions
Open-Xchange App Suite Server (middleware services) is designed to run on physical servers or virtual machines of the same flavor. Cloud environments might be used in terms of Infrastructure as a Service (IaaS), meaning that all components need to be deployed in a classical manner on virtual machines.
This means in particular, but not only:
- Infrastructure is "quasi-static". We don't need to take into account things like VMs coming and going dynamically, dynamic IPs, volatile ("ephemeral") data
- "Database as a service" is not allowed. This typically is a highly customized "MySQL like" storage engine, and not a true MySQL, and we can't control flavor, version, setup, etc. If need for configuration changes is identified, we won't be able to change anything.
So to summarize: we expect any virtualized platform to behave and work just like a well-known non-virtualized / physical platform.
Especially we expect the virtual hardware to be not over-provisioned. Each VM must have dedicated resources with respect to CPU cores, RAM, IOPS, storage, network bandwidth, network latency, etc.
Network is expected to be flat, inside one datacenter, no multi-datacenter, no segments. No packet loss, low latency.
Disclaimer: All recommendations below are without guarantee and can differ for specific deployments. For mid- and large-scale setups a detailed deployment planning and sizing tests are mandatory and should be agreed on with OX Professional Services.
High Level Design / OS setup
Operate services separately (USM, Document/Image Converters) as described in Cluster Setup.
Clocks between all nodes must be synchronized (e.g. via NTP).
Open file/max process limits need to be adjusted properly. Based on the used Linux distribution and init system configuration will differ, see Resource Limits for further explanation.
Platform Architecture: 64 bit versions (x84_64) of the supported Linux distributions
Node Sizing
- Max. 8 GB heap per JVM + 4 GB system memory for other daemons and the OS (buffers, caches)
- 4 CPU cores (virtual, physical or hyperthreads)
- Disk space
- 5 GB for OS and software
2 * system memoryof free disk space (i.e. 12 GB RAM => 24 GB free disk space) for file spooling, log files, heap and core dumps
Untested/Unsupported Deployments
- Changes to Garbage Collector settings
- Running in containerized environments (Docker, rkt)
- Elasticity/High velocity of nodes going up and down: Services are sometimes stateful and demand static configuration
- Cloud platform services (PaaS) that promise to replacements for certain supported technologies but have not been verified by OX for these regards
- Multi-site active-active
Software Requirements
Linux Distributions
OX App Suite is available as Linux packages for the following distributions:
| Distribution | Versions | Remarks |
| Suse Linux Enterprise Server | 12 | |
| Red Hat Enterprise Linux | 6,7 | |
| CentOS | 6,7 | Install from RHEL package repositories |
| Debian | 8 (Jessie), 9 (stretch) | |
| Amazon Linux | 2 | Install from RHEL package repositories (from App Suite v7.10.1) |
Java
OX App Suite Middleware requires OpenJDK headless JRE 8 or 9.
Please note: For Debian 8 (Jessie) OpenJDK 8 is only available via the jessie-backports repository.
Databases
OX App Suite uses MySQL with the InnoDB storage engine as its primary data store. The following vendors and products are supported.
| Vendor | Product | Versions |
| Oracle | MySQL Community Edition, Standard Edition, Enterprise Edition | [5.6.x, 5.7.x] |
| MariaDB | MariaDB Server, Galera Cluster | [10.1.x, 10.2.x] |
| Percona | XtraDB Cluster | [5.6.x, 5.7.x] |
| Amazon | AWS RDS for MariaDB | 10.2.x (from App Suite v7.10.1) |
| Amazon | AWS RDS for MySQL | 5.7.x (from App Suite v7.10.1) |
Important Notes
- For some Linux distributions the included MySQL/MariaDB packages are too old to be used with App Suite. It is mandatory then to install a supported version from upstream package sources. Possible sources are the official vendor repositories of MySQL, MariaDB or Percona as well as for example Red Hat Software Collections.
- Required MySQL configuration differs between App Suite 7.8.4 and 7.10.0 and also between the different database systems in terms of SQL modes. See My.cnf for details.
- For upgrades from App Suite <= 7.8.2 to >= 7.10.0 a comprehensive database upgrade guide exists: AppSuite:7_10_Database_Migration
File Storage
Temporary Data
OX App Suite stores temporary files in the local file system, e.g. for spooling of uploaded data. Any file system supported by the installed JRE is suitable.
Persistent Data
Persistent data like OX Drive files, PIM attachments etc. needs to be stored in a distributed file system that is available from all server nodes. For single-node setups a local file system mount point can be used, small to mid-scale setups can be powered by NFS. For large-scale setups object storages should be considered.
Object Storages
OX App Suite ships with different optional adapters to support object storages.
| Vendor | Product | API | Remarks |
| Amazon | AWS S3 | S3 HTTP API | See also AppSuite:S3_File_Store |
| CEPH | RadosGW | S3 HTTP API | See also AppSuite:S3_File_Store |
| Scality | Scality RING | Sproxyd HTTP API | See also AppSuite:Scality_File_Store |
| OpenStack | Swift | Object Storage API V1 | Support for Swift is experimental and could be removed again in the future. See also AppSuite:Swift_File_Store |
Desktop Browser (Minimum display resolution: 1024 x 768)
| Browser | OX App Suite User Front-End |
| Microsoft Internet Explorer 10/11 | v7.6.3 |
| Microsoft Internet Explorer 11/Edge | v7.8.4, v7.10.0, v7.10.1 |
| Mozilla Firefox (latest & previous version) | v7.8.4, v7.10.0, v7.10.1 |
| Google Chrome (latest & previous version) | v7.8.4, v7.10.0, v7.10.1 |
| Apple Safari (10.01 & 10.03 & 12.0; Mac OS X only) | v7.8.4, v7.10.0, v7.10.1 |
Mobile Device Support
| Mobile Device | Supported Browser | OX App Suite User Front-End | Minimum Speed Requirements |
| iPhone on iOS 11 / iOS 12 | Safari | v7.8.4, v7.10.0, v7.10.1 | 3G connections (512/256kBit/s, 350ms latency) |
| Smartphone on Android 4.1 or later | Chrome (latest & previous version) | v7.8.4, v7.10.0, v7.10.1 | 3G connections (512/256kBit/s, 350ms latency) |
Tablet Support
| Tablet | Supported Browser | OX App Suite User Front-End | Minimum Speed Requirements |
| Apple iPad (all devices) on iOS 11 / iOS 12 | Safari | v7.8.4, v7.10.0, v7.10.1 | 3G connections (512/256kBit/s, 350ms latency) |
| Tablets on Android 4.1 or later | Chrome (latest & previous version) | v7.8.4, v7.10.0, v7.10.1 | 3G connections (512/256kBit/s, 350ms latency) |
Calendar/Contact synchronization Apple Mac OS X
| Requirement | Calendar synchronization with CalDAV | Contacts synchronization with CardDAV |
| Mac OS X 10.11 (El Capitan) | 
|
|
| macOS 10.12, 10.13 (Sierra & High Sierra) |
|
|
Calendar/Contact synchronization Apple iOS
| Requirement | Calendar synchronization with CalDAV | Contacts synchronization with CardDAV |
| Apple iOS 11 / iOS 12 |
|
|
Mobility Solution - Supported- Platforms, Features and Devices
| Feature/Technology/Device | OXtender for Business Mobility (availalble for App Suite, OXHE, OXSE) |
| Exchange Active Sync 2.5 |
|
| Exchange Active Sync 12.1 |
|
| Access and creation of emails |
|
| Personal PIM folder |
|
| Public and Shared PIM folder | 
|
| Global address book |
|
| Push E-Mail |
|
| Apple iOS 11 / iOS 12 |
|
| Android 4.1 or later |
|
OX Drive for Clients
| Requirement | System / Platform |
| OX App Suite | OX App Suite v7.8.4, OX App Suite v7.10.0, OX App Suite v7.10.1 |
| OX Drive for Windows | Latest versions of Windows 8, latest versions of Windows 10 (no support of Mac OS X clients with emulators and Windows RT) |
| OX Drive for Mac OS | Mac OS X 10.11 (El Capitan), macOS 10.12, 10.13 (Sierra & High Sierra) |
| OX Drive for iOS | Apple iOS 11, Apple iOS 12 |
| OX Drive for Android | Smartphone on Android 4.1 or later with Chrome (latest & previous version), Tablets on Android 4.1 or later with Chrome (latest & previous version) |
OX Mail App
| Requirement | System / Platform / User Interface |
| OX App Suite | OX App Suite v7.8.4 or later |
| Mobile API Facade | Mobile API Facade v1.0.2 or later (until OX App Suite v7.8.4) Mobile API Facade v1.2.0 or later (from OX App Suite v7.10.0) Mobile API Facade v1.4.0 or later (from OX App Suite v7.10.1) |
| Push Notification Package | Package "open-xchange-mobile-api-facade-push-certificates" (available to App Suite licensees only) |
| OX Mail App v2.0 for iOS | iOS 11, iOS 12 Server reachable via TLS 1.2 |
| OX Mail App v2.0 for Android | Android 5.0 (Lollipop) or higher Server reachable via TLS 1.2 |
OX Sync App
| Requirement | System / Platform / User Interface |
| OX App Suite | OX App Suite v7.8.4, OX App Suite v7.10.0, OX App Suite v7.10.1 |
| OX Sync App for Android | Smartphone on Android 4.0 or later |
OX Guard
| Requirement | System / Platform / User Interface |
| OX App Suite | OX Guard since v2.6.0: OX App Suite v7.8.3 OX Guard since v2.8.0: OX App Suite v7.8.4 OX Guard since v2.10.0: OX App Suite v7.10.0 OX Guard since v2.10.1: OX App Suite v7.10.1 |
| Mobile Device and Tablet Support | Apple iPhone on iOS 11 / iOS 12: Safari (latest version & previous version) Smartphone on Android 4.1 or later: Chrome (latest & previous version) Apple iPad (all devices) on iOS 11 / iOS 12: Safari Safari (latest version & previous version) Tablets on Android 4.1 or later: Chrome (latest & previous version) |
eM Client for OX App Suite
| Requirement | eM Client for OX App Suite |
| OX App Suite | OX App Suite v7.8.4, OX App Suite v7.10.0, OX App Suite v7.10.1 |
| Client PC operating system | Latest versions of Windows 8 (no support of start screen tiles), latest versions of Windows 10 (no support of Mac OS X clients with emulators and Windows RT) |