OX6:OX6 Troubleshooting

Preparations

When trouble strikes, it's usually a good idea to shoot back. (Shooting wins over striking any day). Here we'll collect a few things you may want to try if the installation didn't quite work:

You might try to:

• Set the log level
• Check the database setup
• Check for a solution in the Open-Xchange Support Database
• run the command /opt/open-xchange/sbin/checkconfigconsistency, which will check for some well known configuration mistakes

Specific solutions

• Can't create user! java.lang.NoClassDefFoundError: OXUserIMAPExtension
• No User shown in folder rights window
• Unable to create INBOX
• Trouble using dovecot IMAP server with OX-HE