AppSuite:Version Support Commitment
From Open-Xchange
Open-Xchange Version Support Commitment
Open-Xchange Versions
Open-Xchange provides different level of versions. The releases versions are:
- New Generation: Provide new technologies
- Major Release: Provide functional enhancements including Bug Fixes, accumulate earlier Patch Releases's/ major releases
- Minor Release: Provide common bug fixes for all customers, accumulate previous Patch Release's
- Patch Release: Provide fixes for severity level 1/2 tickets, for a specific Support Customer, small features, temporary until next Maintenance Release accumulative
- Public Patch Release: Provide fixes for severity level 1/2 tickets, for all Support Customer, small features, temporary until next Maintenance Release accumulative
Support Commitment
Major Releases
A Major Release cycle will be supported 6 Months after release (FCS) of the following Major Release
Minor Releases
Within a Major Release cycle support is always available to the most recent Minor Release. To provide sufficient time for the update, Open-Xchange will support two most recent Minor Release (e.g. 7.0.1 and 7.0.2) for four Weeks in parallel after release (FCS) of the most recent Minor Release.
Patch Releases
Patches are cumulative which means each Patch Release also contains all fixes from the earlier Patch Releases within a Minor Release cycle. Therefore always the latest Patch Release (public or private) will be supported.
General Time Bar
Open-Xchange Releases Support Commitment
| Release | FCS | Supported Commitment |
|---|---|---|
| v6.22 | 2012-1010 | Discontinued Support |
| v6.22.1 | 2012-11-14 | Discontinued Support |
| v7.0 | 2012-12-18 | Discontinued Support |
| v7.0.1 | 2013-02-20 | Discontinued Support |
| v6.22.2 / v7.0.2 | 2013-03-12 | Support Commitment v6.22.2: Launch v6.22.3 v7.0.2: Discontinued Support |
| v7.2 | 2013-04-11 | Discontinued Support |
| v7.2.1 | 2013-05-27 | Support Commitment: 2013-10-11 |