ProfServProjects: Difference between revisions
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This page aims to give a detailed overview of customer-projects accompanied by the Open-Xchange professional services team: The different phases and decisions as well as the documents necessary to accompany this process are listed here. | This page aims to give a detailed overview of customer-projects accompanied by the Open-Xchange professional services team: The different phases and decisions as well as the documents necessary to accompany this process are listed here. | ||
The following diagram gives a birds-eye view of the whole process:<br> | The following diagram gives a birds-eye view of the whole process:<br> | ||
[[File:birdseye.png]] | <div style=min-width=840>[[File:birdseye.png]]</div><br> | ||
=Initialisation= | =Initialisation= | ||
==What happens in this phase?== | ==What happens in this phase?== | ||
Revision as of 09:40, 18 October 2011
This page aims to give a detailed overview of customer-projects accompanied by the Open-Xchange professional services team: The different phases and decisions as well as the documents necessary to accompany this process are listed here.
The following diagram gives a birds-eye view of the whole process:
Initialisation
What happens in this phase?
Resulting Documents
If there is a template available for this type of document it is linked via its title.
- Project Charter
- Formal Offer
- Basic SOW
Concept
What happens in this phase?
Resulting Documents
If there is a template available for this type of document it is linked via its title.
- Customer Implementation Concept
- several SOWs (preferrably one per topic)
Implementation
What happens in this phase?
Resulting Documents
If there is a template available for this type of document it is linked via its title.
checked Requirements Checklist
Approval
What happens in this phase?
Resulting Documents
If there is a template available for this type of document it is linked via its title.
signed Requirements Checklist