AppSuite:Version Support Commitment: Difference between revisions
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= Open-Xchange Version Support | = Open-Xchange Version Support Commitment = | ||
== Open-Xchange Versions == | == Open-Xchange Versions == | ||
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* Public Patch Release: Provide fixes for severity level 1/2 tickets, for all Support Customer, small features, temporary until next Maintenance Release accumulative | * Public Patch Release: Provide fixes for severity level 1/2 tickets, for all Support Customer, small features, temporary until next Maintenance Release accumulative | ||
== Support | == Support Commitment == | ||
=== Major Release === | === Major Release === | ||
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[[File:support_committment_overview.png|800px]] | [[File:support_committment_overview.png|800px]] | ||
== Open-Xchange Releases Support Commitment == | |||
{| border="1" cellpadding="3" cellspacing="0" | |||
!align="left" |Release | |||
!align="left" |FCS | |||
!align="left" |Supported Commitment | |||
|- | |||
|v6.22 | |||
|2012-1010 | |||
|Discontinued Support | |||
|- | |||
|v6.22.1 | |||
|2012-11-14 | |||
|Discontinued Support | |||
|- | |||
|v7.0 | |||
|2012-12-18 | |||
|Discontinued Support | |||
|- | |||
|v7.0.1 | |||
|2013-02-20 | |||
|Discontinued Support | |||
|- | |||
|v6.22.2 / v7.0.2 | |||
|2013-03-12 | |||
|Support Commitment v6.22.2: Launch v6.22.3 <br> v7.0.2: Discontinued Support | |||
|- | |||
|v7.2 | |||
|2013-04-11 | |||
|Discontinued Support | |||
|- | |||
|v7.2.1 | |||
|2013-05-27 | |||
|Support Commitment: 2013-10-11 | |||
|- | |||
|} | |||
Revision as of 09:40, 21 May 2013
Open-Xchange Version Support Commitment
Open-Xchange Versions
Open-Xchange provides different level of versions. The releases versions are:
- New Generation: Provide new technologies
- Major Release: Provide functional enhancements including Bug Fixes, accumulate earlier Patch Releases's/ major releases
- Minor Release: Provide common bug fixes for all customers, accumulate previous Patch Release's
- Patch Release: Provide fixes for severity level 1/2 tickets, for a specific Support Customer, small features, temporary until next Maintenance Release accumulative
- Public Patch Release: Provide fixes for severity level 1/2 tickets, for all Support Customer, small features, temporary until next Maintenance Release accumulative
Support Commitment
Major Release
A Major Release cycle will be supported 6 Month after first customer shipment after the next shipped Major Release
Minor Release
Always the latest available Minor Release of a Major Release cycle will be official supported. To provide the possibility for a planned updates, Open-Xchange will support maximal the 2 last released Minor Release of a Major Release family (e.g. 7.0.1 and 7.0.2). The older one of the supported minor release will be supported maximal 4 Weeks after release of the latest one.
Patch Releases
At the Minor Release cycles, the latest Patch Release will be supported.
General Time Bar for Open-Xchange Releases
Open-Xchange Releases Support Commitment
| Release | FCS | Supported Commitment |
|---|---|---|
| v6.22 | 2012-1010 | Discontinued Support |
| v6.22.1 | 2012-11-14 | Discontinued Support |
| v7.0 | 2012-12-18 | Discontinued Support |
| v7.0.1 | 2013-02-20 | Discontinued Support |
| v6.22.2 / v7.0.2 | 2013-03-12 | Support Commitment v6.22.2: Launch v6.22.3 v7.0.2: Discontinued Support |
| v7.2 | 2013-04-11 | Discontinued Support |
| v7.2.1 | 2013-05-27 | Support Commitment: 2013-10-11 |